Privacy Policy
What we collect
When you visit our website or place an order, we collect the information needed to run the shop: your name, email address, delivery address, phone number if you give it, order details and payment confirmation. Payments are handled by our payment providers; we never see or store your full card details. We also collect basic browsing data through cookies, such as the pages you visit and the device you use.
How we use it
- To process, deliver and support your order
- To answer your questions and handle refunds
- To send marketing emails, only if you've agreed. You can unsubscribe at any time.
- To improve our website and advertising
Who we share it with
We share your information only with the companies that help us run the shop, such as our e-commerce platform, payment providers, delivery carriers and email and advertising services, and only as needed for those purposes. We never sell your personal data.
Cookies
We use cookies to keep the shop working, to understand how people use it and to measure our advertising. You can control cookies through the banner on our website and your browser settings.
How long we keep it
We keep order records for as long as needed for accounting and legal purposes, and marketing data until you unsubscribe or ask us to delete it.
Your rights
Under UK data protection law (UK GDPR) you have the right to access, correct or delete your personal data, to object to or restrict how we use it, and to data portability. To use any of these rights, send us a message. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy from time to time. The latest version is always on this page.